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Privacy Policy

At Socenoi, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights available to you. By accessing or using this website, you acknowledge the practices described below.

What Data We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, subscribe to communications, or use features available on our website. This information may include:

  • Your name and email address;
  • Your telephone number;
  • Your postal or business address;
  • The contents of messages, enquiries, or other communications you send to us;
  • Any other information you choose to provide.

We may also automatically collect limited technical information when you visit the website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of your visit. This information is generally used in an aggregated or technical form to help us maintain and improve the website.

How We Use Data

We use personal and technical information for legitimate business and operational purposes, including to:

  • Respond to your questions, requests, and communications;
  • Provide, operate, maintain, and improve our website and services;
  • Manage website security and prevent misuse, fraud, or unauthorised access;
  • Understand how visitors use our website and improve its content and functionality;
  • Send service-related messages where necessary;
  • Comply with applicable legal, regulatory, and administrative obligations.

We do not sell your personal information. We retain personal data only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites remember preferences, analyse traffic, and provide essential functionality.

Cookies may be used to:

  • Enable core website functions;
  • Remember selected preferences;
  • Understand visitor interactions and website performance;
  • Support security and technical administration.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or performance of some website features. Where legally required, we will request consent before placing non-essential cookies on your device.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media services such as X. These websites operate independently and have their own privacy policies and terms of use. We are not responsible for the content, security, or privacy practices of third-party websites.

We recommend reviewing the privacy policy of any external website before submitting personal information or using its services. A link to a third-party website does not necessarily indicate an endorsement or affiliation.

Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration, or disclosure. Access to personal information is limited to those who need it for legitimate operational purposes.

However, no method of transmitting or storing information online is completely secure. Although we work to protect your information, we cannot guarantee absolute security of data transmitted to or stored through the website. You should take appropriate steps to protect your devices, accounts, and communications.

User Rights

Depending on your location and applicable data protection law, you may have rights concerning your personal information. These rights may include:

  • Requesting access to the personal information we hold about you;
  • Requesting correction of inaccurate or incomplete information;
  • Requesting deletion of personal information in certain circumstances;
  • Objecting to or requesting restriction of certain processing activities;
  • Requesting the transfer of your information where data portability applies;
  • Withdrawing consent where processing is based on consent;
  • Lodging a complaint with the relevant data protection authority.

To exercise an applicable right, please contact us using the details below. We may need to verify your identity before processing your request. We will respond within the period required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about the handling of your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any revised version will be published on this page with an updated effective date where appropriate.